Frequently Asked Questions
Frequently Asked Questions
SITE CONTRACTS: All sites are individually leased at Maple Grove Rv Resort. Lease dates fluctuate per season and each lease is per season only. The site contract is for 2 Adults and their children 18 years and younger. Children must be accompanied by the adults on the contract if they are on site. Any additional adult added to the site contract (Second Family Usage) must be approved by Management, must also sign the License of Occupation and are able to use the site during contracted lease dates. Second Family Usage is an additional $500.00 plus tax per adult.
For Security Purposes: All Contracted (Seasonal) Payments are to be paid by Debit, Chq, Bank Draft or Etransfer Only.
No Cash will be Accepted For Seasonal Payments.
GATE CARDS: $25.00 plus tax and NON-REFUNDABLE.
VISITORS & GUESTS: All visitors and guests must register at the office. We need to know who is on site at all times for security, liability and safety reasons. If your guests have not registered, then it is your responsibility to do so as you are the ones on the contract. We have many options available for you and your guest. A day pass is $7.00 plus tax per adult (19 and older). A nightly pass is $12.50 plus hst per adult (19 years or older). You can also purchase a season pass for per adult ($250.00 plus tax Per Adult) and their children (18 or younger). This pass is not transferable for your guests . Additional adults see daily or nightly rates. If the people who are listed on the contract are not present, then they are not able to have guest staying at their units. Guest are only when you are present. There is no renting, leasing of any sites or trailers (NO SUBLETTING). If for some reason you do have someone staying at your unit while you are not present, it must be submitted to the office in writing and approved by Management, a copy of the rules and regulations must be issued and accompanied by a camping permit signed and the fee is Regular Camping Rate less 10% (Contracted Camping). You are responsible for your guests at all times.
EXTRA FRIDGE: Extra fridge on site will be charged an extra fee per year. Small Fridge $50.00 p/t, Large Fridge $100.00 p/t.
EXTRA VEHICLES: There is a fee for extra vehicles (see office for details). All sites include 2 (two) vehicle only. Daily car pass is $7.00 plus hst and must be registered and season car pass is $200.00 plus hst and must be registered.
SELLING YOUR TRAILER: All trailer sales must go through Maple Grove RV Resort. A sales Admin Fee of 10% plus HST is required in the form of a deposit from the Purchaser which will be deducted from the agreed purchase price. All trailers listed must be within a 10 year age span (trailers 10 years or older must be sold privately then pulled off site immediately when ownership has been exchanged) unless it is a "Peaked Roof Park Model". Park Models older than 10 years will be reviewed and approved by Park Management to be sold on site. All trailers must be priced to sell at fair market evaluation. All trailers can only be listed for one full season and then taken off the market for another full season before relisting on site or can be pulled and sold off site privately at any time.
TRAILER & PARK MODEL PURCHASES: When purchasing a new unit please note: We work strictly and exclusively with Campmart. Contact is Julie O'Hare 519-650-4771.
PAD FEES & SITE CHANGES: There is a one time entry pad fee ($1,500.00 plus tax) for any/all ‘Park Models” entering the park. You will receive an invoice from Maple Grove RV Resort upon delivery and entry (see office for details). Park models include Peak roof Park Models, Destination trailers, Travel trailer park model, and Villa Park Models.
CHANGING SITES: Anyone situated on a site and then decides to switch site’s will be charged an administrative fee of $200.00 plus Hst. If you need Maple Grove RV Resorts assistance in moving your unit there will be an additional fee based on time ($60.00 per hour minimum 1 hour charge), labor and materials. We do not level trailers, however we do have a contact that will!
ADDITIONS TO YOUR SITE/UNIT: As per our Rules and Regulations any additions to your site and/or your unit must be pre-approved by Management prior to any construction. This includes fencing, decking, sheds, add-a-rooms, garden walls and all structures. Hard Awnings and/or Add-A-Rooms must be purchased through H & H , approved by Maple Grove RV Resort and will require a Permit. Please see office for additional details.
TRAILER REPAIRS: If you require repairs on your trailer call : Tyco RV 519-654-6740 email: [email protected]
WINTERIZING & SPRING OPENING: If you require Winterizing and Spring Opening, it is Exclusive to Maple Grove Resort Only. Please see office for sign up and information. No outside providers permitted.
SATELLITE SERVICE: Bell, Shaw whomever you choose.
INTERNET: We have Wifi throughout the park. Please go to the Internet Tab at the top of the page for all pricing and information. No other Providers Permitted. We are Exclusive with McCue Enterprises.
SPEED LIMITS: The speed limit in the park is 10km. We have people walking, riding, skipping, running and playing everywhere. We are a family environment, be respectful. This would eliminate dusting out people, eliminates the chance of rocks spitting up and hitting someone and eliminates the chances of losing control of your vehicle and running someone over. You are also responsible for informing your guests on the speed limits and rules.
PETS: All dogs must be on a leash (unless in "Dog Park") at all times, even on your site.
ALCOHOLIC BEVERAGES: Consumed on your campsite only. Unless otherwise approved by management; i.e.: special events, etc.. Loud parties and music as well as immoral conduct, drunkenness, and offensive language etc... WILL NOT BE TOLERATED. You will be asked to leave the park without refund!
CANNABIS: As per the Rules and Regulations and the License of Occupation Note: The Occupant hereby acknowledges that the smoking or vaping of tobacco or cannabis (medical recreational), and the use of e-cigarettes (including e-cigarettes containing cannabis, medical or recreational), is prohibited in the Park in accordance with applicable provincial legislation and regulations, as amended from time to time. Without limiting the generality of the foregoing, the aforementioned smoking, vaping or use of e-cigarettes is prohibited in all sheltered (roofed) common areas within the Park and in all playground areas used by children and within 20 metres of same.
1.If the Occupant generates smoke or vapors from tobacco or cannabis (medical or recreational) that interferes with the reasonable enjoyment of other occupants of the Park, the Occupant will be asked to take steps to minimize the interference or disturbance to others or refrain from generating such smoke, subject only to Human Rights considerations.
1b) The Occupant shall not cultivate, grow, produce, purchase, sell or distribute any cannabis plant or product in any areas within the Park, including on the Site.
1c) We reserve the right at ANY TIME to BAN ALL RECREATIONAL CANNABIS at MAPLE GROVE RV RESORT.
The above statements will be enforced if needed. Please do not ruin it for the responsible people. Please use common sense, be respectful and try to keep it to a very minimal especially during the day hours of 9am to 11pm. If you absolutely need to do it while your neighbor is out on the deck with their children please go inside your trailer. There are families next door to you, not everyone agrees with it, not everyone likes the smell or wants their children exposed to it. We are just asking everyone to think of others and not just of themselves as we are a community.
QUIET TIME/NOISE: This is a Family Park so please be courteous to each other. No extremely loud, vulgar music at anytime. Quiet time is from 11pm to 9am. Please do have fun, make memories and just remember we all have neighbours!
REFUNDS: There are NO REFUNDS at anytime. All sales are FINAL.
Please make yourself Familiar with our Rules and Regulations and the License of Occupation.